School Attendance Case Manager

Wymondham, Norfolk
Ad Warrior

School Attendance Case Manager

Job Type: Term Time, Permanent

Location: Wymondham

Salary: £28,226 – £32,798 per annum.

The Wymondham College has over 400 staff dedicated to supporting World Class education. The College currently is one of the top State Schools in the Country and is recognised as one of the highest performing State Schools in the East of England. This is backed up by its most recent Ofsted review which rated the College as outstanding in both Education and Boarding inspections along with obtaining the National Secondary School of the Year Gold Award at the National Teaching awards in November 2021.

The College is focused on providing outstanding quality to their students and staff not only in education but also through its provision of exceptional facilities and accommodation on site across its 83-acre campus.

The School Attendance Case Manager will contribute to raising achievement by improving student attendance. They will provide a specialist service to assist the College in meeting their obligations and targets in relation to attendance, especially persistent absence.

Key Responsibilities

• Provide a specialist service to assist the College in meeting their obligations and targets in relation to attendance, especially persistent absence.
• Promote positive attitudes by students and families towards education and to ensure that parents/carers are made fully aware of their statutory responsibilities.
• Make unsupervised contact with families in their own homes and elsewhere to assess the reasons impacting on the attendance of individual students, facilitating their return or access to regular full time education provision.
• Establish and develop a professional service to support the school in raising attendance, investigating persistent absences and improving punctuality.
• To advise the College on strategies to promote the culture of regular and punctual school attendance of all students and assist with the implementation of the strategies.
• To contribute to and implement the schools attendance policy.
• Meet with school staff, students, and parents/carers to identify individual problems and possible solutions.
• To make unsupervised contact with families in response to allocated referrals i.e.
• home visits and /or meetings in school.
• To establish the reason for non-attendance, make assessments and agree a plan for facilitating a return to school using appropriate strategies within specified timescales.
• To consult with NCC Attendance Team to ensure the College is carrying out its statutory responsibility in respect of students. This will include preparing statements, attending, and presenting evidence and completion of referrals to external agencies.

Skills and Qualifications

• The ability to communicate clearly and tactfully using appropriate methods and an awareness of the impact of your own communication on others;
• Able to maintain positive relationships with all and able to work as an effective and flexible part of a team; willing to change methods of work and routines to benefit the team;
• Willingness to accept responsibility for your own actions; the ability to prioritise effectively, meet deadlines and accept challenges.
• Demonstrate an understanding of issues that may affect a student’s ability to attend lessons;
• Have the ability to maintain confidentiality at all times, and use tact, diplomacy and empathy where necessary;
• The ability to work as a part of a team, as well as on their own initiative;
• Ability to communicate effectively both orally and in writing especially with students, parents/carers, school staff, the NCC Attendance Team, Education Welfare Service, social workers and other professionals;
• Ability to persuade and negotiate as well as good interpersonal / communication skills;
• Ability to overcome communication barriers with children and students;
• Ability to listen effectively;
• Ability to maintain accurate and up to date records;
• Ability to meet tight deadlines and plan and manage own time effectively;
• Demonstrate an ability to cope with stressful / conflict situations;

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website where you can complete your application.

The Trust is committed to safeguarding and promoting the welfare of children: therefore, all applicants must be prepared to undergo a number of checks to confirm their suitability to work with children and young people. The Trust welcomes applications from all sectors of the community. In accordance with the Department of Education’s “Keeping Children Safe in Education September 2021”, references will be sought on all short-listed candidates before interview.