Operations Manager

1Life
Operations Manager – Lord Butler Leisure Centre, Saffron Walden
Job Description
About Us
1Life is a forward thinking lifestyle and management solutions company that engages with people in local communities to enhance lives through health and wellbeing, physical activity, learning and the arts.
Job Opportunity
To ensure the highest standards are met in respect of the operation of the Centre to provide a quality experience for all visitors to the facility.
Key Responsibilities

• In liaison with the Contract / Business Manager to manage, control and coordinate the daily operation of the business in line with contractual requirements.
• To participate, in conjunction with the management team in the creation of the sites business plan, taking into account the requirements of the Company Business Plan, budgets and marketing plans.
• To assist the Contract / Business Manager with the preparation of the site budget and achievement of all aspects of income and expenditure
• To ensure all staff are aware of the plan and their involvement within it and as a consequence all targets are met.
• To be aware of the financial performance of the site and adjust operational issues to ensure targets are reached
• To ensure lines of communication are fully used in order that the site operates to the highest standard
• To interact regularly with customers and staff to gain a better understanding of the needs of both through feedback and dialogue.
• To be responsible for staff recruitment, training and development, appraisals and staff performance.
• To ensure quality standards are met at all times through the adherence to a quality management programme, excellence in customer service and the provision of a clean and tidy environment.
• To ensure that all staff are aware of their responsibility under the Health and Safety at Work Act and as a result health & safety procedures are fully met on site, including the provision of twice yearly refresher training.
• In accordance with the Health & Safety at Work Act to take necessary action in any situation likely to cause accident / injury or likely to render the buildings, structures, plant and equipment unsafe.
• To ensure company standards are met and staff comply with Company rules and procedures.
• To provide as required data and information for the Contract / Business Manager
• To oversee the cleaning programme in accordance with the cleaning specification ensuring that the facilities are always maintained to the highest standards of cleanliness.
• To have overall responsibility for building maintenance and repairs within the facility ensuring legal, company and contractual standards are met.
• To cover for the Duty Manager if required and act as a Deputy in the Contract / Business Managers absence.
• To complete from time to time other tasks as requested by the Contract / Business Manager.

What can 1Life offer you?

• Competitive salary
• Incremental annual leave
• Free gym membership for you and a nominated person
• Pension Scheme
• Company sick pay
• Career progression
• Training and development

We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.
If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.